Enquiries & sales · Owner or permitted office member
Create, find and organize enquiries
Capture a new conversation, search it later and avoid duplicate enquiries.
Step-by-step guideMarkdown for AI
Create an enquiry
Do not invent dates or prices merely to pass through a form. Search first when a returning client may already exist.
- Open Enquiries, then use Add enquiry.
- Enter the client name and contact information you know. Add event type, date, venue, source and budget only when available.
- Save the enquiry, then open it to add functions, follow-ups, notes or a quotation.
Find and review
A converted enquiry can remain visible in All even though it no longer counts as an active sales conversation.
- Search by customer or other supported text in the list.
- Use the status chips and Filter/Sort controls to narrow the pipeline.
- Open the enquiry card to view its overview, functions, follow-ups and linked quotation or booking.
Correct a mistake
Open the enquiry, use its actions menu and choose Edit. Change the relevant field, save, and check the detail view. For a linked booking, edit the booking schedule in its own record so production stays authoritative.