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Start hereSet up your photography business Create and verify a new studio account Complete studio setup after registration Sign in, verify your account and recover access Find modules and records on phone or desktop Understand Home, Today and Needs attention Review notifications and activity history Search the studio activity timeline Use the studio AI assistant safely Understand Search, Filter, Sort and record actions How to edit an existing record in each module

Enquiries & salesTurn an enquiry into a booking Import existing clients Packages and quotation documents Create, find and organize enquiries Edit an enquiry and its event functions Add and complete enquiry follow-ups Create and manage a client Create, review and send a quotation Edit a quotation safely Download, share and revoke a quotation or invoice Confirm a quotation and choose the advance correctly Create, import and edit studio packages

Bookings & productionCreate a booking without an enquiry Bring earlier client bookings and payments into Sisiona Complete the five-step New booking form Find and manage bookings Edit a booking schedule and status Assign and pay shoot crew Group agreed work and propose booking changes Run a project after booking Upload originals and review edited files Track deliverables and complete a handoff Add and update a deliverable in the studio list Record cameras, lenses and other studio assets Plan work with Calendar and Tasks Create, complete, edit and restore studio tasks Cancel or complete a booking

Money & reportsRecord receipts and track balances Record a payment from a booking Find receipts, refunds and outstanding balances Read and edit an invoice Add, edit and review expenses Follow up money due from clients Read studio reports and trace the totals

Photos & storageClient selection and delivery Organize files with R2 storage Create a gallery and share it with a client Review editing and album selections Preview, select, note and download a photo Create folders and organize many files Download storage folders as ZIP Set client gallery selection and download permissions Share a storage folder or selected files

People & portalsAssign team work and exchange files Add, edit and archive team members Sign in to the team portal Respond to shoots and update work in the team portal Use the client portal Browse a studio’s shared work as a client Create a client portal invitation Use owner-granted office access in the team portal

Studio & growthConnect WhatsApp and use reminders Studio settings and branding Build and edit a public portfolio Create and publish your studio website Browse a studio website and send an enquiry Read and reply in WhatsApp Review a booking change requested on WhatsApp Choose and connect your WhatsApp sender Change studio details, tax and account settings Manage WhatsApp message templates Configure WhatsApp reminders and inspect failures Check WhatsApp wallet balance and message usage Edit your profile and account security

Studio & growth · Studio owner

Choose and connect your WhatsApp sender

Pick Sisiona or your own studio number, verify readiness and understand what changes for queued messages.

Step-by-step guideMarkdown for AI

On this page

Choose the sender for future client updates
Connect a studio number
Reconnect, disconnect or recover

Choose the sender for future client updates

This choice applies to new client messages; already queued messages keep their previous sender. Login codes, account notices and plan updates still come from Sisiona. Choosing My studio number pauses client messaging if that connection later becomes unavailable.

Open Settings → WhatsApp → Client message sender.
Choose Sisiona for the default sender, or My studio number after your own number is connected and ready.
Choose Save sender choice, then check Current sender and the readiness message.

Connect a studio number

Meta checks eligibility for an existing WhatsApp Business app number. Previous app chat history may not all appear in Sisiona. Connecting a number is distinct from approving message templates and enabling an automation rule.

Open Connect your own number and choose the offered number type when both WhatsApp Business Platform and an eligible existing Business app number are available.
Choose Connect WhatsApp, then Continue with Meta; finish choosing the correct business account and number in the Meta window.
Return to the setup page and review authorization, number, webhook, templates and any messaging-billing readiness messages.
Use Refresh WhatsApp readiness or Refresh message sender to check the latest state before sending.

Reconnect, disconnect or recover

Disconnecting keeps message history. Refreshing readiness does not send a message or approve a template. If a setup control is disabled, read the readiness reason instead of repeating the connection flow.

Use Connection options → Reconnect number to change the number or renew authorization.
Use Disconnect only after reading which sender future client updates will use; Confirm disconnect removes the connection, while Keep connected cancels.
If wallet billing is enabled and needs attention, choose Review messaging billing and complete that setup separately.
Open inbox after the effective sender is ready; check approved templates before sending outside the conversation window.

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Connect WhatsApp and use reminders Studio settings and branding Build and edit a public portfolio

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