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Welcome returning clients without duplicate records

Keep new work distinct while preserving the relationship.

Find the client first

Search by phone or name before entering a new customer. A past wedding client may return for a maternity session or a family portrait; use the existing contact with a new booking for the new scope.

Review imported history

A spreadsheet can include old phone formats, repeated contacts and notes in the wrong column. Review the mapping and skipped-row count before treating the import as complete. Importing a contact is not the same as recreating their old invoices or payment history.

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